Enterprise Security Architecture

Layered access.
Hotel-level data and action isolation.

Operational data is protected through encryption, access controls, hotel-level isolation and compliance processes. The goal is auditable security practice, not just a security promise.

KVKK-FOCUSED CONTROLS

Disclosure and Recording Consent

Call disclosures are configured for the hotel's scenario. Data scope, retention and legal basis are defined for the specific production use case.

Protected Connection Credentials

Phone, payment and external connection credentials are encrypted and never displayed again in the user interface.

Secure data architecture diagram

Hotel-Level Data Isolation

Each property's call, request and payment records are visible only to authorized teams.

Data Retention Policies

Call recordingsPer contract
TranscriptsLimited to need
Audit recordsPer policy