Compliance

KVKK requirements are addressed together with the call and reservation workflow.

This page describes onboarding controls for call disclosures, recording preferences, data minimization, retention, data-subject requests and international service providers.

Call disclosure and audit timeline for compliance
Compliance
Opening call disclosure
Purpose-limited data
Transfer transparency

Compliance operations

The hotel's disclosure can be read at the start of a call. Recording, explicit consent and other legal bases must be determined by the hotel and its counsel for the specific scenario; the platform does not replace that assessment.

01

Disclosure and consent

Data processing and any recording purpose can be explained at the start of the call. Where explicit consent is required, it must be separate from the disclosure, freely given and demonstrable.

02

Retention and deletion

No single fixed retention period applies to recordings, transcripts, reservations and audit data. Periods must be documented according to purpose, contract and legal requirements; requests are handled after identity verification.

03

Cross-border data transfers

Before production, the hotel must assess where the voice assistant and external services process data and which providers are involved. The required transfer mechanism and disclosure are part of contractual onboarding.

Compliance records

Disclosure
Start of call
Hotel-specific announcement
Retention
Contract and legal need
Documented period
Data-subject request
Access, correction or deletion
Verified support process

Audit sequence

Auditable workflow
01
Data inventory
02
Disclosure text
03
Legal-basis assessment
04
Retention and transfer plan
05
Request and audit process

Compliance is more than page copy

This framework explains technical controls; final KVKK obligations, controller responsibilities and legal notices must be assessed separately for the hotel's specific use.

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